25 Feb 2021

Full-Time Service Leader – Learning Disabilities

Job Ref: MW-SLP-11738


NOTE: This job listing has expired and may no longer be relevant!

Job Description

Domus are recruiting an exciting opportunity for a caring, compassionate and talented Service Leader to help support adults with Learning Disabilities and Mental Health needs in Portsmouth, Hampshire.


The role involves leading teams to support 10 individuals across four properties, two CQC registered and two supported living.


The people supported have a variety of needs including Learning Disabilities, Autism and Mental Health needs, as well as behaviours that may challenge, and your knowledge, skills and experience of working with this client group will be essential.


As a skilled leader you will be responsible for the overall supervision, quality assurance, monitoring, regulatory requirements and day to day management of a team of approximately 36 colleagues. The responsibilities for this role are centred on the delivery, quality, financial stability and the on-going development of the service.


This is a great opening to make a real difference to the lives of others and gain great development.


Key Responsibilities of a Service Leader:

  • Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service.
  • Ensure that all staff working within the home receive regular supervision, in accordance with the group’s Policy.
  • Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate.
  • Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly.
  • Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice.
  • Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs.
  • Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary.
  • Ensure that all steps are taken to maintain the health of people living within the home.
  • Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary.
  • Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner.
  • Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required.
  • Participate, as required, in the formulation of budgets, and to monitor expenditure in specific budget headings, as required.
  • Ensure that proper record and administrative systems are in place within the home, as required by the group’s Policy & Procedures, and Statutory Authorities.
  • Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home.
  • Participate in the Area’s on-call management system as required.
  • Ensure that the home is run in accordance with good Health & Safety practice and legal requirements.
  • Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised.
  • Ensure that good communication networks are maintained within the home, upwards within the group’s management structure, and sideways to relevant others.
  • Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of Disciplinary Hearings if need be.
  • Ensure that all staff within the Home are aware of, and adhere to Policy & Procedures, and to have involvement in the review and revision of these, and other Company documents when required.
  • Undertake any other managerial tasks as required, in accordance with the seniority and level of responsibility inherent in this position.


Key requirements a Service Leader must have:

  • NVQ Level 5 in Health and Social Care or ability to work towards.
  • Experience in supporting adults with challenging behaviour, learning disabilities and mental health issues.
  • The ability to keep calm under pressure.
  • Confidence to work alone and as part of a team.
  • Excellent communication skills.
  • The passion to work with vulnerable Adults.
  • The desire and commitment to achieve high standards of safeguarding.
  • Driving license would be beneficial



  • Comprehensive induction and commitment to on-going learning and development
  • Holiday purchase scheme (up to 5 days)
  • Contributory pension scheme
  • Retail discounts
  • Leisure savings
  • Holiday and travel discounts
  • Employee of the month scheme
  • We will also pay for your DBS


If you are interested in the above Service Leader vacancy, please call Michael on 01628630104 quoting reference MW-SLP11738 or email your CV to michael.white@domusrecruitment.com 


Don’t keep a good thing to yourself – Recommend a friend!!
If you are not looking, then perhaps you know someone who is and we will reward you with our recommend a friend scheme – £200 pounds worth of high street shopping vouchers if we place them into work and we do not already have them on our database.

Job Categories: Learning Disabilities and Mental Health. Job Types: Full-Time and Permanent. Salary: £27,500-£29,999 and £30,000-£34,999.

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