11 Jan 2021

Full-Time Quality & Performance Manager (Residential Childcare)

Job Ref: BH11429


NOTE: This job listing has expired and may no longer be relevant!

Job Description



An exciting opportunity has arisen with a leading residential childcare provider who specialise in Residential services across the North. They support children in CSE/CSA provisions, Forensic and Complex Trauma services also. As a Quality & Performance Manager, you will support the company to provide an outstanding level of service which enables the teams to provide person-centred care & support to all of the individuals that are under their care. We are looking for good quality candidates with a great attitude that have vast experience within the Health and Social Care Sector, solely within Residential Childcare.

We are working on behalf of this great company, who already have a great reputation for giving exceptional standards of care. They care deeply about the future of the children within their services and want to continue to achieve outstanding results. As a company they focus on therapeutic care and support for the children.


Key Responsibilities of a Quality & Performance Manager:

  • Conducting twice yearly internal service audits across residential and annually in fostering and schools
  • Processing and analysing data from KPI’s and audits, reporting on themes and trends
  • Providing the Board with a written report of findings and recommendations for service improvements
  • To liaise with the Chief Executive Officer of any service of concerns so that early and prompt decision can be made to avoid unfavourable inspection judgments
  • Chairing the organisation Quality Assurance Group

Quality & Performance Manager Requirements:

  • Extensive experience of working in social, emotional and mental health needs sector (minimum 5 years)
  • Proven experience of working collaboratively and in partnership with other agencies e.g. education, health, police, OFSTED.
  • Experience in health or social care, preferably experience in children and young people including child protection and looked after children.
  • Previous responsibility for business growth and development.
  • Experience of working to high quality standards on tight timescales requiring use of personal initiative and self-motivation.


  • Bonus scheme
  • Mileage paid
  • Competitive salary
  • Internal training opportunities


If you are interested in the above position please apply, or for more information contact Ben Hole at Domus Recruitment on 01628 630104 or ben.hole@domusrecruitment.com.

As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month.



Job Categories: Childrens Care Homes. Job Types: Full-Time and Permanent. Salary: £40,000-£44,999, £45,000-£49,999, £50,000-£54,999, and £55,000-£59,999.

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